About Us
About Us & Contact
Welcome to GLOVARAY. We operate a curated online gallery dedicated to sculptural lighting, kinetic art, and atmospheric decor, thoughtfully designed to transform your everyday spaces with warm, architectural illumination.
We are committed to delivering an elevated shopping experience. From detailed product specifications and secure checkout to seamless navigation, we ensure that every stage of your journey with us is smooth and inspiring.
Our dedicated support team is always available to assist you with product inquiries, order tracking, shipping updates, return requests, payment concerns, and any other matters regarding your experience with our brand.
Customer support for GLOVARAY is operated by Shanghai Huolongguo Network Technology Co., Ltd.
Email: service@glovaray.com
Phone: +86 13767151484
Address: Room 957, Building 3, No. 161, Lane 465, Zhenning Road, Changning District, Shanghai, China
Business Hours: 8 AM - 7 PM, Monday - Saturday
Important Notes for Contacting Us:
- Returns: Please reach out to our team before returning any products. We will carefully review your request and provide the appropriate return instructions, along with the correct receiving warehouse address for your specific order.
- Existing Orders: When contacting us regarding an existing purchase, kindly include your Order Number and the email address used during checkout. This allows our support team to locate your details quickly and provide efficient assistance.
We aim to respond to all customer inquiries within 1–2 business days.