Shipping Policy
Delivery Options & Costs
Shipping methods, associated delivery charges, and expected transit schedules are dynamically computed and presented at checkout, determined by your delivery destination and the specific Glovaray facial essence and hydrating toner products included in your cart.
Fulfillment & Dispatch
Following the successful clearance and verification of your payment, our fulfillment staff meticulously reviews, packages, and prepares your toner order for dispatch. As soon as your parcel leaves our facility, you will receive a confirmation email complete with tracking information to follow your shipment's progress live.
Transit Timeframes
Estimated delivery windows provided during checkout function as general benchmarks rather than absolute, guaranteed delivery dates. Unforeseen circumstances—such as carrier disruptions, border customs inspections, adverse weather events, or incorrect shipping details—may occasionally cause delivery delays.
Shipping Address Verification
We kindly ask that you thoroughly review your delivery address prior to completing your skincare order. Should you spot any errors, reach out to our customer care team right away at service@glovaray.com. Please note that once an order transitions into the packing and fulfillment phase, altering or correcting the shipping address is no longer possible.
Cross-Border Deliveries
For international purchases of Glovaray hydrating toners, destination country import taxes, customs duties, or brokerage fees may apply per local legislation. These supplementary charges are levied by regional customs offices and are neither managed nor absorbed by our business.
Should you require assistance regarding shipping methods, tracking updates, or cross-border transit regulations, please reach out to us at any time via service@glovaray.com.
Brand: Glovaray
Operating Company: Beautech Industries Limited
Company Address: Unit H, 3/F, Wang Kwong Industrial Building, 45 Hung To Road, Kwun Tong, Kowloon, Hong Kong
Support Email: service@glovaray.com