Contact Us
OFFICIAL COMPANY INFORMATION
Beautech Industries Limited
Operating entity behind the Glovaray beauty cosmetics store.
How May We Assist You?
Got inquiries about hydrating toner and moisturizing facial essence products, product orders, shipment, returns, reimbursements, payments or data‑privacy requests? Our dedicated customer support team is ready to offer professional assistance for your beauty‑related concerns.
CUSTOMER SUPPORT
service@glovaray.comSending email is our recommended channel for questions regarding facial toner products, orders and store‑wide matters.
Regarding Your Placed Orders
Kindly provide your order number as well as the checkout‑used email address while reaching out. This allows our staff to pull your order record quickly and deliver timely replies.
Defective, Damaged or Wrong Toner Deliveries
If you receive faulty, broken or mismatched skincare cosmetics, please attach concise problem descriptions plus clear photos or video footage covering the facial essence product, outer package and shipping label where applicable.
Return Procedure Notice
Do not send back any cosmetic goods without prior notification. Our support group will assess your application and send you valid return guidance together with the designated return address for your skincare order.
Inquiry Response Timeline
We strive to get back to all customer messages within 1‑2 business days. Cases that involve logistics carriers, payment processors, fund refunds or privacy compliance may need extended evaluation periods.
BUSINESS INFORMATION
Company:
Beautech Industries Limited
Company Address:
Unit H, 3/F, Wang Kwong Industrial Building, 45 Hung To Road, Kwun Tong, Kowloon, Hong Kong
Brand: Glovaray
Email: service@glovaray.com